Privacy Policy

1. Who we are

Cyclad ("we", "us") operates the website travel.cyclad.eu. We deliver travel technology consulting for TMCs, corporations, and airlines. For any privacy-related questions, contact us at contact@cyclad.eu.

2. Data we collect

• Contact data — name, email, company and message you submit through forms.
• Usage data — pages visited, device type, referrer, collected via Google Analytics only if you accept cookies.
• Email engagement — opens and clicks on transactional emails we send you.

3. How we use your data

• To respond to your inquiries and deliver requested resources (guides, checklists).
• To improve the website's content and performance.
• To send relevant updates, only when you have explicitly opted in.

4. Cookies and analytics

We use Google Analytics (GA4, ID G-S6YZQ3YTQ6) with IP anonymisation. The tracking script is loaded only after you accept cookies via the consent banner. You can change your choice at any time by clearing thecyclad-cookie-consent entry in your browser's site storage.

5. Legal basis (GDPR)

We process personal data based on your consent (cookies, marketing emails), the performance of a contract (responding to requests), and our legitimate interest (securing and improving the service).

6. Data sharing

We share data only with processors required to operate the service: Google (Analytics), Brevo (email delivery), Supabase (database hosting). All processors are bound by GDPR-compliant data processing agreements.

7. Your rights

You have the right to access, correct, delete, or export your personal data, and to withdraw consent at any time. Email contact@cyclad.eu to exercise these rights.

8. Retention

Contact records are kept for up to 24 months after the last interaction. Analytics data is retained for 14 months.

9. Changes

We may update this policy as our service evolves. The "Last updated" date at the top reflects the most recent change.